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Privacy Policy

Last Updated: May 2026 | Effective across Google Play Store and Apple App Store

1. Introduction

FindIt by Trovalo Limited ("we," "us," "our", or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

  • •Account Registration: Name, email address, phone number, profile picture, date of birth, location, and educational/employment history
  • •Application Data: Resume, cover letters, scholarship applications, and other documents you upload
  • •Communications: Messages, inquiries, and feedback you send through the app
  • •Payment Information: Billing address and transaction details (processed securely through third-party providers)
  • •User Preferences: Job preferences, scholarship interests, and notification settings

2.2 Information Collected Automatically

  • •Device Information: Device type, operating system, unique device identifiers, and mobile network information
  • •Usage Data: Pages visited, features used, time spent in the app, searches performed, and interactions
  • •Location Data: Approximate location based on IP address; precise location only with your explicit permission
  • •Log Data: Server logs containing IP addresses, access times, browser type, and referring URLs
  • •Cookies: We use cookies and analytics tools to track usage patterns and improve our Service

3. How We Use Your Information

  • •Service Delivery: Providing, maintaining, and improving the FindIt platform
  • •Personalization: Tailoring job recommendations, scholarship opportunities, and content
  • •Communication: Sending updates, promotional materials, and customer support responses
  • •Analytics: Understanding user behavior to improve our Service and user experience
  • •Safety & Security: Detecting fraud, enforcing our Terms of Service, and protecting user rights
  • •Legal Compliance: Fulfilling legal obligations and responding to valid legal requests
  • •Business Intelligence: Aggregating anonymous data for market research and insights

4. How We Share Your Information

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, including payment processors, cloud storage providers, and analytics services.

4.2 Employers and Recruiters

Your profile and application materials may be shared with employers, educational institutions, and business partners when you apply for jobs or scholarships. You can control what information is shared through your privacy settings.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government agencies or law enforcement.

4.4 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, dissolution, or similar transaction or proceeding, your information may be transferred as part of that transaction.

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • •End-to-end encryption for sensitive data transmission
  • •Secure SSL/TLS protocols for all communications
  • •Regular security audits and penetration testing
  • •Access controls and multi-factor authentication options
  • •Secure data storage on encrypted servers

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, review, and update your personal information. You can do this by logging into your account or contacting us at info@trovalo.net.

6.2 Data Deletion

You may request deletion of your account and associated personal data. Some information may be retained for legal, tax, or security purposes even after deletion.

6.3 Marketing Opt-Out

You can opt out of promotional emails and notifications through your account settings or by clicking the unsubscribe link in our communications.

6.4 Location Services

You can control location permissions through your device settings. Disabling location services may limit certain app features.

7. Data Retention

  • •Account Information: Retained for the duration of your account, plus 12 months after deletion
  • •Application Data: Retained for 2 years from submission
  • •Usage Analytics: Retained for 12 months in aggregated, anonymized form
  • •Payment Records: Retained for 7 years for tax and legal compliance
  • •Legal Holds: Information subject to legal holds will be retained as long as necessary

8. Children's Privacy

FindIt is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete such information promptly. Parents or guardians who believe their child has provided information to us should contact us immediately at info@trovalo.net.

9. International Compliance

9.1 GDPR (European Union)

If you are in the EU, you have additional rights under GDPR, including data portability and the right to lodge complaints with supervisory authorities.

9.2 CCPA/CPRA (California)

California residents have rights to know, delete, and opt-out of sale of personal information. We do not sell personal information, but may share data with service providers.

9.3 LGPD (Brazil)

Users in Brazil have rights regarding their personal data under the Brazilian General Data Protection Law.

9.4 DPDP Act (India)

We comply with India's Digital Personal Data Protection Act regarding personal data processing.

9.5 POPIA (South Africa)

We comply with the Protection of Personal Information Act in South Africa.

10. Third-Party Links

FindIt may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of linked websites. We encourage you to review the privacy policies of any third-party services before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service following the posting of revised Privacy Policy means you accept and agree to the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

FindIt by Trovalo Limited

Email: info@trovalo.net

Website: www.trovalo.net

We will respond to your request within 30 days of receipt.

This Privacy Policy is designed to comply with international data protection regulations including GDPR, CCPA/CPRA, LGPD, DPDP Act, and POPIA. It is suitable for use on both Google Play Store and Apple App Store.